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Customer Care

At Fired Up Carolinas, we prioritize providing exceptional customer care to ensure your satisfaction and a positive shopping experience. Our dedicated customer support team is ready to assist you with any inquiries or concerns you may have. Whether you need assistance with product information, order tracking, or any other aspect of your shopping journey, we're here to help.


Contact Us:

You can reach our customer care team via email at or by phone at 843-662-6666. We are available during our regular business hours 9:00-5:00, and we strive to respond to your inquiries promptly.


Assistance and Information:

If you require any information regarding our products, shipping, or any other aspect of your shopping experience, please don't hesitate to get in touch. We are here to provide you with the details you need to make informed decisions.


Order Support:

If you have questions about your order or need assistance with tracking, please contact our customer support team. We will ensure that you have the most up-to-date information about your shipment and that any concerns are addressed promptly.


Feedback and Concerns:

We value your feedback and are always eager to hear from you. If you have any concerns or suggestions regarding our products or services, please let us know. Your input is invaluable in helping us improve and enhance your experience with Fired Up Carolinas.

Thank you for choosing Fired Up Carolinas for your fatwood needs. We look forward to providing you with excellent customer care and ensuring that you have a seamless and enjoyable shopping experience.


Wholesale and Commercial Inquiries

At Fired Up Carolinas, we welcome wholesale and commercial inquiries and are dedicated to meeting the specific needs of businesses and organizations. Whether you're looking to purchase our premium fatwood products in bulk quantities or explore partnership opportunities, our team is here to assist you.



Bulk Ordering:

  • We offer competitive pricing for bulk orders to help your business thrive while keeping costs in check.

Custom Solutions:

  • If you have unique requirements or custom packaging needs, we're open to discussing tailored solutions that align with your business goals.

How to Get in Touch:

  • For wholesale and commercial inquiries, please reach out to us via email at Share your specific needs and requirements, and we will get back to you promptly to discuss potential collaboration opportunities.



Privacy and Safety

Your privacy is of utmost importance to us. Fired Up Carolinas is committed to protecting the personal information you provide during your shopping experience. We understand the sensitive nature of e-commerce transactions, and we use industry-standard security measures to safeguard your data. For payments, we rely on the trusted services of Stripe, ensuring secure and efficient transactions.



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